Karoline Crawshaw is a licensed mental health counselor in New York and Arizona, specializing in PTSD, trauma, and stress-related conditions in first responders, active-duty military, and veterans. She provides evidence-based trauma therapy, including EMDR, for individuals working in high-risk, high-stress professions throughout New York State and Arizona.
Originally from Germany, Karoline moved to the United States in 1999 to pursue a career in behavioral science. After earning her Master’s degree in Community Counseling, she worked in an agency setting treating court-ordered and high-acuity cases. During this time, a ride-along with the Tucson Police Department became a pivotal experience that shaped her clinical focus and commitment to serving first responders.
Karoline later founded Point Blank Mental Health Counseling PLLC to provide specialized trauma-informed care for police officers, firefighters, EMS, corrections, active-duty service members, and combat veterans. In 2025, she relocated to Rochester, New York, where she offers in-person therapy, including EMDR therapy in Rochester, NY, as well as secure telehealth services in New York State and Arizona.
Her practice is dedicated to supporting public safety professionals and veterans in processing trauma, reducing PTSD symptoms, and restoring resilience, clarity, and emotional balance.

• PTSD and trauma therapy for first responders, military, and veterans
• EMDR therapy for trauma, cumulative stress and more
• In-person counseling in Rochester, NY
• Telehealth therapy in New York State and Arizona

PTSD (Posttraumatic Stress Disorder)
Acute Stress Disorder
Stress
Anxiety
Sleep issues
Depression
Anger
Self-Esteem
Relationship Problems
Work-Life Balance
Substance Use/Other addictions
Boundary Problems and More
For Posttraumatic Stress Disorder (PTSD) only:
Both approaches are mainly used by the VA.
EMDR (Eye Movement Desensitization and Reprocesssing)
EMDR 2.0
CBT (Cognitive Behavioral Therapy)
CBT-I (For insomnia)
SFBT (Solution-Focused Brief Therapy)
Person-Centered
Elements of other approaches as needed
I am also a provider for many different EAP programs.
YOUR RIGHTS AND PROTECTIONS AGAINST SURPRISE MEDICAL BILLS
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
Visit https://www.cms.gov/files/document/model-disclosure-notice-patient-protections-against-surprise-billing-providers-facilities-health.pdf for more information about your rights under Federal law.
In person/video:
95 Allens Creek Rd, Ste 1-324
Rochester, NY14618
OR
Video only:
in Arizona
Email: kcrawshaw@pointblankcounselingpllc.com
Tel: (520) 784-9385
Fax: (585) 625 0175
© 2025 by Point Blank Counseling PLLC.